Most of us don’t think about our pipes bursting, basement flooding or fire damaging our home or business. But when it happens, it is important to hire a professional restoration company that can help you and provide peace of mind in your time of need. Here are a few tips to help you choose the right company for the job.
Choose a Company You Can Trust
When it comes to your home, your belongings, your family treasures and valuables you need to know you can trust the contractor coming into your home. After a fire or flood, don’t just trust anybody to repair your home and restore your damaged possessions. Finding a contractor who is trustworthy, honest, and professional may sound difficult – but that’s where you come in. You need a contractor that will act as your advocate and reliably carry out the proper procedures and meet your expectations.
Is the company locally owned? Locally owned businesses offer Central Pennsylvania property owners more specific knowledge and expertise that large franchises may not be able to provide. There is less chance of potential issues or scams when you choose an established contractor from your community. They are more familiar with local rules and code regulations and have a relationship with area crews and suppliers.
Ask family, friends, your insurance agent or realtor for recommendations. Check out the company online to learn more. But when the homework is done, remember that you have the right to choose any restoration company you feel will act in your best interests.
Check for Certification and Insurance
As added proof of a company’s commitment to quality, a restoration contractor should be certified with one or more elite industry organizations. At Xtreme Home Improvement, our technicians are required to become IICRC (Institute of Inspection Cleaning and Restoration Certification) certified. IICRC promotes high standards, ethics and technical proficiency. It ensures you are dealing with professionals who comply with the highest industry standards. This means they undergo extensive training and examinations so they can handle any damage emergency. Whether it’s a fire damage repair project for a small home or a major sewage backup in a commercial complex, our techs can handle it. A reputable contractor should be fully insured with General Liability and Workman’s Compensation Insurance and is able to provide proof of insurance.
Has the Company Been Vetted?
Xtreme Home Improvement is affiliated with a number of contractor network providers. These providers do all the prescreening and investigations in advance using strict criteria:
- Clear Documentation and Reporting Standards
- Employee Documentation and Background Checks
- Financial Stability and Adequate Insurance Coverages
- Insurance Industry Standard Estimates
- Measurable Customer Satisfaction and Fast Response
- Proper Business Licenses
Many insurance companies rely on these providers to source contractors for the fulfillment of repair work associated with property damage claims. And since so many restoration projects involve insurance claims, the contractor you choose should already be experienced working with insurance carries and familiar with their policies and required operating procedures.
Available 24/7 for Quick Response
When a house is on fire or flooded, there is no time to waste as the damage is spreading by the second. This means that costs are rising for each minute that the response is delayed. When doing your research, check out their response time as well as their availability. Only the top restoration companies will be available 24/7/365 to respond to water and fire emergencies. In addition, they should arrive within 1-2 hours of the initial call with all tools, equipment, and products necessary to prevent the damage from spreading and limit time and costs in repair. [Read More …]
More Services the Better
Ideally, you should choose a full service company that provides end-to-end solutions. The easiest way to determine the expertise of a firm is to see if they provide a full range of options for property owners. If you find a restoration company that is only offering simple restoration and clean up, it is a sign that the company does not have the right skills and expertise in handling the restoration process. [Read More …]
Look For Guaranteed Success
Look for a company that has a great guarantee. With a guarantee you can feel more comfortable about hiring the restoration company. Restoring a damaged home is not the easiest task around; it requires a special skill set. A company that offers a satisfaction guarantee shows you that they are dedicated to their work and they aren’t going to provide you with less than optimal professional services.
A restoration company should be professional, timely, and respectful to your home. After dealing with property damage, the company you choose to help get your home back to normal should be the least of your worries. The best restoration company will work with you to make these things happen. [Read More …]
If you are searching for a restoration company that guarantees you the highest quality of work, is IICRC certified, fully insured, available 24/7 and is locally owned, contact Xtreme Home Improvement. You will be glad you did!